I want to make sure this issue is taken care of, @nyaweh.
Have you already tried running the Reboot.bat file and enabling the QuickBooks Desktop File Copy Services (FCS)? If you haven't yet, I suggest following the detailed steps shared by my peers Tori B and MariaSoledadG above to fix the error.
However, if these troubleshooting steps don't work, I highly suggest contacting our QuickBooks Support Team. This way, they can further investigate why you're still receiving this error when updating your QuickBooks payroll. They can also create an investigation ticket if other users are experiencing the same.
Here's how to reach them:
- Go to the Help menu, ten choose QuickBooks Desktop Help.
- On the new pop-up window, click the Contact us link.
- This will open a new web page. Select a topic or type "Error 15243" in the box.
- Click Search.
- Select Start a message or Get a callback (whichever is available).
As always, feel free to visit our QuickBooks Community help website if you need tips and related articles in the future.
Please know you can continue to reach me here with any additional questions. Thanks for coming to the Community, wishing you continued success.
