Jeno,

You are welcome, but frankly, I don't want Internet Explorer as my default browser.  I'm fairly certain there are very few people who still use Internet Explorer.  And all of the steps I used that QuickBooks gave me did not work.  If Windows updates removes IE from your computer because it is antiquated, there is no way into QB at all unless you use the above step to reinstall it.  Yes, a bit frustrated with QB right now, like the others who have posted about this issue.  My hope is that I can help relieve some frustration from others who was like me and not getting any answers.