By the way, I paid my IT pros a few hundred dollars and they couldn't resolve this with all the guidance we got from QB. Finally switched over to another workstation that wasn't having this issue. So, they will have to rebuild my initial workstation after our busy season. In addition to me spending about 10 hours of non-billable time, the money I spent with our IT person, time spent customizing a new workstation, in the future I'll get to pay my IT folk some more to completely tear down and rebuild my original workstation.

I believe the QB support staff indicated "Problem Solved" about three times on this...