I got a call a while ago from 'Jennifer', who claimed to be calling from Quickbooks and saying that they had a problem with the payment for the renewal of our subscription.

Because I had renewed our subscription last month and received confirmation, I was suspicious. I asked her how they had attempted to run the payment. When she said with a bank card, I asked for the last 4 digits of the card. Because that didn't match any of the cards we have or have recently had with our bank, I was even more suspicious. She then proceeded to ask me for a different card that they could use to pay the bill of $500 to renew for 2 years of 'technical support and bookkeeping,' I stopped her and pointed out that this was way more than what we currently pay for services, and I would need to verify the information that she was providing. She had a distinct Indian or South Asian accent. At my request, she stated that she was calling from California and gave me the number 888-279-2801 to call back to take care of our 'overdue' bill.

When I subsequently called back, the number rang multiple times without any kind of automated announcement or phone tree to indicate who I was calling. After disconnecting, within less than a minute, I received a callback from a male with a distinct Indian or South Asian accent claiming to be from Quickbooks Technical Support. I asked directly, "Are you actually with Quickbooks or are you a 3rd party vendor for Quickbooks," upon which he confirmed that they were. Needless to say, the remainder of the call did not go as he would have liked. Searching their phone number turned up no legitimate business that is associated with the number.