I'm trying hard to log in to PAY QUICKBOOKS to renew my subscription.  There are two authorized users: the owner who knows nothing about quickbooks/computers/accounting and the old admin person who is no longer here. It says to contact QuickBooks to update this info BUT I CANT. I have tried every version of email/phone number/password possible with no luck. Plase help. I can get into quickboolks to work but I need to update my subscription and apparently that's a different set of IDs