I know how it feels when something isn't working, brass612.

Let me make it up to you and ensure you're able to get in touch with our Live Support Team through chat or call.

I've tried the Contact Us in Google and this is what will show up when you open the Send a message option. See the attached screenshot below for your guide.

If you've already cleared the browser's cache and cookies, I suggest checking out this link to know what browser to use when accessing QuickBooks: System requirements for QuickBooks Online, Accountant, and QuickBooks Self-Employed. It includes recommended specs for your computer.

Once you meet all the requirements, you can log back into QuickBooks and navigate the Contact Us function.

If you're still unable to get in touch with them, feel free to post your question here in the Community forum. Just click the Reply button, and I'm here to help you.

I'll keep this post while waiting for your response. Thank you and stay safe!