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Hello there, ChristineD65.
When QuickBooks downloads bank data, it tries to find a match with any QuickBooks transactions already entered. If you agree with the match information shown in the row, click the Match button. This will match with the existing QuickBooks transaction. 
You can manually upload the bank transactions using the CSV file to include the transactions that are not included in your bank feed yet. First, download transactions from your bank by logging in to your bank's website. Then, follow the given instructions on how to download transactions and save the file on your desktop or anywhere you can easily find it. Once done, upload them to your book by following these steps:
- Sign to your QBO account and select Transactions on the left panel.
- Click Link account drop-down arrow.
- Select Upload from file. Then, click the file you've saved on your computer.
You can use these articles as additional reference in fixing bank upload errors, categorizing transactions after imported them, and the reconciliation workflow in QBO:
- Learn what to do if you have issues when you manually upload transactions.
- Keep bank transactions organized.
Let me know if you have follow-up questions. I'll be right here to continue to help you. Take care and stay safe always.