I feel your frustration dwyercine. We are about to leave QuickBooks online as well. The amount of issues is astounding and the time it takes to fix is unacceptable. Customer service is not very helpful at all and in fact have made things worse in the past. Don’t even get me started on dealing with PayPal within QuickBooks online. Even just doing simple transactions is convoluted. There has got to be a better service! I hope they get it sorted soon and we can all enjoy your isolated holiday.