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Replying to:
Jessica_young
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Thanks for reaching out, @pturzo.

 

The error you're seeing is an open investigation.  We understand the frustration of not having this function as expected and the importance of getting this resolved as quickly as possible. 

 

As a temporary workaround, you can manually upload transactions into QuickBooks Online.

 

If you would like to be alerted when this investigation has been resolved, contact our Support Team and let and let the agent know that you are impacted by INV-53070.

 

To reach out to QuickBooks Online Support:

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?) at the top right.
  3. Enter your concern, then select Let's talk.
  4. Select Contact Us to connect with a live support agent.
  5. Choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.

Let me know if I can answer any other questions you may have! Take care.

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