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Replying to:
Maybelle_S
QuickBooks Team

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I want to ensure this is taken care of, @bookings4.

 

Since you can't enter credit card expiration dates, try signing out and logging back into your account.
 

If the same thing happens, let's try accessing your account in an incognito window. It's the best place to identify web issues. Here are the keyboard shortcuts:

  • Google Chrome: press Ctrl + Shift + N 
  • Mozilla Firefox: press Ctrl + Shift + P
  • Safari: press Command + Shift + N

If you're able to enter the credit card expiration dates, go back to the regular browser and clear its cache. We advise customers to clear them out periodically to prevent and fix web issues. You can also try using a different browser. Here's the link: System requirements for QuickBooks Online.

 

I've added these links on how to manage your payment and to print recent receipts in QBO. Please check these articles: 

Don't hesitate to drop a comment below if you have other questions. I'm more than happy to help. Take care!

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