Let me be clear about all this.
NONE of your customers who do NOT have online accounts want or need extra logins and delays to access information. Even if we had small offices with some people, if we're not subscribing to Intuit online services, and we just have a small bookkeeping requirement, we just want to login to our QB account with or WITHOUT a password, and do our work.
I understand locking down online content. Intuit is responsible for the safety of that content. However, LOCAL, private content is NOT the responsibility or Intuit, nor should Intuit be forcing us to access ANY online services and gain access to our private, personal financial information just because we purchased software to do accounting!
A few techs from Intuit have responded on this thread, giving us a few options to stop the service, including an ALT-F4 (universal close window command for Windows-based computers) to exit the annoying pop-up requiring us to login every 7 days, and turning off 3rd party access to our data/program.
Unless you have something new to add, if you're an official Intuit representative, you should not be recycling old information, nor should you be giving us bogus responses. If you want to respond to a long thread, then you must read the ENTIRE thread!
None of us are Intuit employees, and we've all read the thread, hoping for answers.
Unfortunately, Intuit's support ranges from people who really do not understand English well, have no clue what the problem is, or cannot be bothered to read and comprehend the entire thread, to those who understand that these 'features' are forced upon us and they know about workarounds, which they have shared with the community.
Contacting Intuit to have a support rep. gain remote access to my computer for 5 hours, ultimately NOT solving the problem, and telling me to reinstall my operating system and Quickbooks... again, resulting in NO solution, is beyond ignorant. Telling us that 'laws' require Intuit to force us to login to an online account that DOES NOT EXIST isn't just ignorance, it's an outright lie, and likely breaks our customer agreement with your company.
So...advice to techs who are reading this thread: please read the entire thread, and if you don't understand, DO NOT respond!
For those techs who did understand and gave us the workarounds, THANK YOU!
All the rest...you're making Intuit look horrible. Please stop. Thank you.
