Hello @BH2, happy to have you here in the Community! To have less seats, you would need to purchase another license with fewer users. This is best accomplished by contacting support.
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help.
- Select Contact Us.
- Give a brief description of your issue, then select Let's talk and then choose a way to connect.
Here's an article that also gives you links on how to start a chat if you prefer: Contact QuickBooks Desktop support.
The agent will be able to assist you with both the cancellation and purchase of the license. If you have any more questions or need anything clarified, please reach out through this post. We're happy to help you. :)
