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Replying to:
Angelyn_T
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Thanks for following up with us, @Finley.

 

Let's figure out the possible reasons for the unusual behavior of your reports. 

 

I've tried exporting a report to Excel using my QuickBooks Desktop (QBDT) sample file, and it works fine as before. I can share with you some troubleshooting steps to isolate the issue.

 

First, make sure to open QuickBooks as a master administrator to be able to export any reports seamlessly. The user access may hinder the process reason why the options unavailable. If the same thing happens, I recommend repairing your account to fix common errors right away. 

 

You can use this article as your guide: Repair your QuickBooks Desktop for Windows.

 

On the other hand, make sure to set up your email service correctly from the Preferences to open an email with the Excel attachment. You may check out this article for the instructions.

 

To learn more about exporting reports to Excel from QBDT, you can as well open this link.

 

Lastly, here's an article you can read more about managing reports: Understand reports.

 

Please let me know how else I can help you with QuickBooks or reports. I've got your back and am always happy to help. Thanks for coming, wishing you and your business all the best.

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