@MariaSoledadG  @Fiat Lux - ASIA 

Thanks for replying.

Fiat...

The file in question is Pro. It is about 280K/300 targets. This file has been in use 20 years.

I can list all the troubleshooting things we've tried (extensive).

The errors are not stopping us from doing work. We've actually gone almost a week without any errors. But I am not confident that they won't start again (we have gone a while without errors before - but they came back). Example of errors are QB found a problem with Employee SS # field for Employee X, QB found a problem with Bank Account X, QB found a problem with CC Account X. Additionally many times that we try to do a backup it says QB found some problems with your company file, but don't worry - run Rebuild will fix. We've done rebuild many times and it always says it fixes things. I could list things it fixes.

Point being, unlike other data corruption errors...they aren't DIRE. They all "resolve" and allow work to continue.

We've done File doctor on our own and with Intuit. Intuit says...if errors start again, we need to send the file to "data services". We would be without the file for 1 to 2 weeks and we can't enter anything during that time.

The bigger question is...given that size and age, would sending it to Intuit "data services" just be putting off the inevitable (errors will begin again)...or might it really buy us a significant amount of time?

If the majority of opinion is....its just kicking the can down the road and shortly we will get errors again solely based on the size and age of the file, should we skip data services and simply condense the file?

If we condense the file...are there pros and cons to the various options of condensing?
1. Condense transactions before a specific date (one summary JE or summary JE for each month?).
2. Period Copy (using QB for Accountants)

Finally - the other question that we've asked Intuit, but front line support couldn't answer was...if we send the file to "data services", might they advise based on size and age to do condensing? Might they do the condensing? Will they communicate with us while they have the file? The rep had no idea but guessed that there would be no communication; we'd send the file and the file would be returned (hopefully allowing no errors for some period of time) and they wouldn't discuss with us condensing options.

@Fiat Lux - ASIA 

• If you have any opinion or advice about the next step being 1.  Condense or the next step being 2.  Intuit Data services, I would love input. 
• If you have any knowledge of pros and cons of the different condensing options, I would love input.

@MariaSoledadG  do you have any specific knowledge about "data services" and could you answer the questions that the support rep was unable to answer?