Hi there, mts200.

You'll want to condense your QuickBooks Desktop file if you have a large file that causes performance issues.

We also need to make sure that we meet the system requirements for QuickBooks Desktop 2020. You may experience issues if the computer is not compatible. 

Additionally, please check these links to optimize your server, workstations, and fix other company file issues:

• Manage your computers
• Manage your data file

If none of these works, please reach out to our Technical Team so they can further investigate this issue.

1. Click on Help and select QuickBooks Desktop Help.
2. Select Contact Us at the bottom.
3. Enter a summary of the scenario and click Let's talk.
4. Click on Message an Agent.

In regards to the product and service pop-ups, please follow these steps on how to turn them off:

1. Go to the Edit menu and select Preferences.
2. Choose the General tab and click the My Preferences.
3. Check the box next to Turn off popup messages for products and services.
4. Once done, click OK.

Keep your posts coming if you need more help. We'll respond as soon as we can!