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Replying to:
DivinaMercy_N
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Thanks for joining this thread, @RangerRik1.

 

Have you turn-off the pop-up messages for products and services in the Preferences menu? If not, you may follow the steps provided by my colleague, ZachE. As of the moment, the option to remove the PPP banner on the Home Screen is unavailable. You have to ignore it by clicking the X button until this notification expires. 

 

If the issue persists after performing the troubleshooting steps, I suggest reaching out to our technical support team. They use specific tools to further investigate what causes the odd behavior of the software and generate steps to fix it for you.

 

Here's how:

 

  1. Go to Help, then select QuickBooks Desktop Help.
  2. Click Contact Us.
  3. Give a brief description of your issue, then hit Let's talk, and then choose a way to connect.

 

Here's a great source where you can find articles that can help you in managing your books in QuickBooks, please visit our QBDT help articles page. This includes topics such as reconciliation, track income and expenses, run reports, etc.

 

Should you need anything else, don't hesitate to comment below. I'm always around to help if you have other QuickBooks-related concerns. Stay safe and take care always.

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