Thanks for taking this matter to my attention, @jingy.
Currently, accessing the scheduled reports is available in a single-user mode. I know how beneficial it is to open the reports using multi-user mode in QuickBooks Desktop. We're always looking for ways to improve QuickBooks Desktop, so I'll take note of this.
I suggest visiting and joining the QuickBooks blog to stay current on all news and the latest updates of the product.
Also, to manage the scheduled reports and your QuickBooks account, please check out these articles below.
Don't hesitate to leave a comment below if there's anything else you need, and I'll get back to you.
