hello @Jen_D 

thanks Jen for the explanations.

in future, when we purchase the same item at a different price, if I do not agree the way @JasroV advising to create another product (while the product still have stock qty), is there any way to work around?

we are unable to apply to QBO inventory and cost concept in our business.

this is making our operations extremely difficult.  I am seriously consider to stop using QBO since we just started the business.   please advise if there's any solutions.  Thank you so much

jacky c.