Let me provide you information about this issue, DavidZ.

This has been a tough time knowing that our engineers are still working on this to find its root cause. I recommend letting your client contact us so we can include them in the list of the affected users. 

In the meantime, to make sure that you'll be included if there are updates with the resolution, you'll want to ensure that you've updated QuickBooks Desktop and perform the Verify Rebuild process.

You can rest assured that we're taking this seriously. If you feel this isn't sufficient, please let me know so we can help you further.