Hi there, Mikethomp1281,
I can share what my colleague means about redirecting you to our support group. You can contact our QuickBooks Desktop Team via chat or callback.
They can isolate the issue since it keeps coming back after performing those troubleshooting steps provided in this thread. You can get in touch with them depending on your plan:
Let me know how the contact goes by leaving a comment below. I'm always right here to help fix the multi-user issues.
