Thank you for getting back here, @RKN.
I appreciate you for performing the steps provided by my colleague. You'll want to run the verify rebuild tool, this helps to identify the most commonly known data issues in your company file and as well as resolve these issues. Here's how:
Verify data
- Click Window then Close All.
- Select the File tab.
- Choose Utilities.
- Tap Verify Data.
Rebuild data
- Choose File, Utilities then Rebuild Data.
- Press OK to back up your company file.
- The Rebuild Data utility starts as soon as the backup is finished.
- Click OK when you get the message "Rebuild has completed".
Otherwise, you may reach out to our technical support team so they can further investigate this and check your setup.
Here are the steps:
- Navigate to the Help menu and choose QuickBooks Desktop Help.
- In the Have a Question section, click the Contact Us link at the bottom.
- Enter the keyword of your concern in the What can we help you with? box.
- Select Start a chat.
For guidance, I'll share some articles to help you:
Should you need anything else, don't hesitate to comment below. I'm always around to help. Stay safe and take care always.
