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If you haven't tried running the Condense Data Utility, as mentioned by Fiat Lux - ASIA, you can follow the steps below to optimize your QuickBooks 2020 performance.
Also, you can check these articles where you can get additional information on how to let the program works well:
If the same thing happens, I would recommend getting in touch with our support team. They have the ability to look into your specific account in detail, see what's going on and even screen share with you if necessary. Here's how:
Also, you can check the links below for additional reference about QuickBooks Desktop 2020:
Comment below if there's anything else you need. I'll be here to help in any way that I can. Stay safe.