Hi AmyL1,

I appreciate all the efforts that you've exhausted just to get this working.

At this time, I'd recommend getting in touch with our technical supports. This way, we'll be able to pull up your account in a safe session and perform a series of tests to rectify the issue. 

Since your QuickBooks constantly crashes after opening it, you can utilize this link to connect with us: Contact QuickBooks Desktop support. I also encourage checking our support hours first to ensure that we address your concerns on time.

If you need more help in completing your other tasks, you can check our articles here.

I'll be right here to keep helping if you have further questions or any other concerns. Stay safe.