Hey there, ASTexas. 

Thanks for dropping by the Community. If you've followed the steps above and you're still having issues, I would recommend reaching out to our support team. They would be able to look into your account with you in a 1-on-1 private setting and determine why the report wont sort the way you want. To reach them, follow these steps:

Open your QuickBooks Desktop to connect with us:

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help.
3. Select Contact Us.
4. Enter your concern, then select Continue.
5. Choose a way to connect with us:
   • Start messaging with a support expert.
   • Get a callback from an expert (availability may be limited).

Chat with us online

Select your product and fill out the form to chat with an expert.

• Do It Yourself
• Assisted

If you have any other questions, feel free to post here night or day. Thank you and have a nice weekend.