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Replying to:
Candice C
QuickBooks Team

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Thanks for the additional screenshots and clarification, @M00S389

 

Let's run the repair tool to help resolve this issue when creating a purchase order. Don't worry. It only takes a few easy steps. 

 

Here's how: 

 

  1. Back up your company file
  2. Restart your computer. 
  3. Go to the Windows Start menu, and then pick the Control Panel
  4. Tap Programs and Features and then Uninstall a Program
  5. Choose QuickBooks and then Uninstall/Change
  6. Press Continue or Next
  7. Hit Repair and then NextNote: The repair should start right away, but it may take a while to finish. You can leave it running and come back once it's done.
  8. Click Finish when done. 
  9. Restart your computer to complete the repair. 
  10. Ensure that your QuickBooks Desktop is updated to the latest release

 

For a future reference, here's an extra article about purchase orders that can help you and your business. 

 

Let me know id this helps. I want to ensure all of your concerns are addressed. I'll be waiting for your response. 

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