Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
AlexV
QuickBooks Team

Reply to message

Thanks for joing us here, Caroline2019.

 

This is very unusual that you're unable to edit an invoice. Clearing the cache should fix this.

 

If you have other browsers available, you may use them. Also, make sure they are updated cause old versions can also result to errors.

 

In addition, I suggest reaching out to our Customer Support Team so they can further investigate this issue.

  1. Go to Help and click Contact Us.
  2. Enter Edit invoice and select Let's talk.
  3. Choose either Start a message or Get callback.

I've added some articles for more details about invoicing in QuickBooks Online:

I'll be here if you need anything else. Stay safe!

Need to get in touch?

Contact us