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Replying to:
Angelyn_T
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Thank you for reaching out to us here on the Community page, @bbutler1.

 

I'm here to guide you on how to achieve your goal. First, you can manually change the amount to zero, then enter the past/real amounts under the Description column. Once done, you can mark the sales order as closed.

 

Here's how:

 

  1. Open your sales order transaction.
  2. Change the figure to zero (0) under the Amount column, then enter the original amount under the Description column.
  3. Tap on the Mark As Closed tab to close the transaction.

To learn more about the different ways to track your transaction in QuickBooks Desktop, feel free to read the details from this link.

 

Once done, you may also open the topics from our help articles in case you need related resources while working with QuickBooks in the future.

 

That should point you out in the right direction today. Let me know if you have any other QuickBooks questions. I'm always here to help. Have a good day!

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