Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
BLACK FRIDAY SALE 70% OFF QuickBooks for 3 months* Ends 11/30
Buy nowThanks for the screenshot, @Mark3. Yes, you're right. The creation and modified date should show the actual dates that you create a back up for your data.
In this case, I'd recommend you check your system date first on Mac. Also, ensure that your Mac is connected to the Internet.
Here's how:
Your Mac can then get the current date and time from the network time server selected in the adjacent menu. Once done, back up your data again and see if that works.
If you encounter the same issue after doing all those steps, I'd suggest you contact our Customer Care team. They can take a closer look at the issue and help you fix it.
I've got you an article that contains more information about how to back up your company file in QuickBooks Mac: QuickBooks Desktop for Mac 2019 User’s Guide.
Feel free to message again if you have other concerns. We're always delighted to help.