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Thank you for reaching out in the Community, theseltzergroup.
I'd be glad to help turn off the popup ad that's showing on your QuickBooks. Although these notices serve as a helpful reminder, I know this seems not necessary if you keep seeing these popup ads over and over.
Here's how to turn off product and service pop-up:
- Open your QuickBooks and go to Edit menu.
- Select Preferences.
- Then choose General on the left-side panel.
- Click the My Preferences folder.
- Check the box next to Turn off popup messages for products and services.
- Once done, click OK.
Then restart QuickBooks for this change to take effect.
Also, there are possible causes why the QuickBooks program freeze. You may have missing QBWUSER.INI file or it's possible that there's corruption on your hard drive. Whatever the reason may be, we have some solutions that can fix this issue.
Let me route you to this helpful article for the steps you'll need to perform: Solutions for when QuickBooks stops working.
This should help get you back on track. If you need other helpful articles in the future, you can always visit our site: Help articles for QuickBooks Desktop.
Keep me posted if you have other questions about the popup ads. I'll be here to help however I can.
