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Buy nowI'm here to make sure you're able to bring those missing data, @Mark3.
The following are some troubleshooting steps that you can perform. Let's start by making sure that you've opened the latest backup copy of your file. Here's how you can search it:
In QuickBooks
Spotlight search
You'll need to look at each file, the largest file is likely to be the one with the most data in it. Once done, let's restore your backup company file.
Possible data damage might have also caused missing data in QuickBooks. You can use the Verify and Rebuild Data tool that fixes unexpected and most common data issues. Let me walk you through the steps:
Verify data (scan company file for errors or data damage)
Rebuild data (fix errors or data damage found)
If you were unable to see it, I highly recommend contacting our Technical support team. They use specific tools to do a screen-sharing to further investigate the odd behavior of the software and help locate the missing data.
Here's how to reach them:
Here's a great source where you can find articles that can help you in managing your account in QuickBooks, please visit our QuickBooks for Mac Help articles page.
Please keep me posted if you have any other concerns about your QuickBooks data. I want to make sure everything is taken care of for you. Have a good one.