Thanks for clarifying all the details, wamon.
The fix you mentioned on your first post was to ensure that the shared file and the Database Server Manager are in good conditions.
To correct the issue permanently, we can do the following:
- Set up folder sharing correctly.
- Configure the Database Server Manager.
- Set your firewall permissions.
- Update the Database Server Manager.
You can browse this article to see the detailed instructions: Install QuickBooks Database Server Manager.
After that, you can go back to your QuickBooks and update the release version.
You might also find these additional references helpful when encountering issues:
If the same thing happens, that's the time we'd recommend contacting our Technical Support Team during their support hours. They can pull up your account and further review the status of your company file.Then, they can give you additional steps to fix it.
We'll be right here if you need anything else. Have a great day!
