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Replying to:
GlinetteC
Moderator

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I know it can be frustrating when you're not able to get your tasks done in Quickbooks due to receiving errors, Shri.

 

If you've met the required format when importing the CSV file yet, the issue persists, I'd recommend reaching out to our Customer Care Support Team. This way, one of our live support agents can do a screen-share with you and further investigate the root cause of this error.

 

Here's how to contact them:

  1. Go to Help.
  2. Select Contact Us.
  3. Enter a brief description of your concern in the What can we help you with? field.
  4. Click Let's talk.
  5. Choose a way to connect with us.

Check out these import-related articles for additional guide and reference:

 

Please keep me posted on how the call goes. I want to make sure this taken care of.

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