Allow me to jump in on this thread, jh2399.

Once you're done setting up Intuit Data Protect (IDP), it will automatically start every time you open QuickBooks or your computer. You don't have to perform anything to get a backup. If it won't start up, we'll have to set up the IDP again.

Here's how:

1. Open QuickBooks on the computer or server that stores your file. If you don't know where that is, press F2 in QuickBooks.
2. Go to the File menu. 
3. Select Back Up Company and then Set Up/Activate Online Backup.
4. Sign in with the email you used when you signed up. 
5. Once the setup is complete, select Continue.
6. Select your QuickBooks company file, then select Continue. If you have the entire PC plan, select the folders you want to back up. Then, select Continue.
7. Select the checkbox for Back up local selected documents, then select Continue.
8. Choose the files and folders you’d like to back up, then select Continue.
9. Schedule your daily backup, then select Continue.
10. Set up your notifications settings, then select Continue.

The first backup may take several hours. It depends on the number of files and their size.

Since IDP backs up your files and folders automatically, you can also back up manually at any time.

Additionally, just in case you can’t back up your QuickBooks Desktop data file with IDP, you can check out this article to fix this: Can't back up with Intuit Data Protect?.

I'm always here to lend a hand if you need help with QuickBooks. Keep safe.