Good day, DANZI.
Thanks for joining the thread.
I understand that you'd like to resolve this issue. It's best to reach out to our Technical Team if none of the troubleshooting steps mentioned in this thread fixed it.
- Go to the Help menu and select QuickBooks Desktop Help.
- Click the Contact Us button or the QuickBooks support hyperlink.
I'll be here if you have other concerns. Wishing you all the best!
