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Replying to:
Jen_D
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Thanks for getting back to us with the in-depth information about your shipping address concern, @kperry,

 

Currently, the Note field in the Add Shipping Address Information window can only accommodate up to 41 characters. The fields on the shipping page is fixed, so if you need to add some more details about a sale, use the Memo field when creating transactions for a customer.

 

The memo enables you to add longer texts on transactions if you're unable to do it on some other fields on the Customer profile.


 

Another option is adding a Long text disclaimer on sales templates. Here's how to do that:

 

  1. Go to the Lists menu, then Templates.
  2. Find the invoice template you're using.
  3. Right-click on the template then select Edit Template.
  4. On the Basic Customization window, select Additional Customization.
  5. Under the Footer tab, mark the Print column for Long text (disclaimer).
  6. Add the shipping information in the Title field.

 

You can also add a customized field  for the contact details in the Additional Info page. Please note that custom fields maximum text limit is up to 30 characters, and isn't directly linked to the shipping address.

 

We use this information to add details on the sales or expenses for printing or viewing purposes. Its main purpose is to give you the flexibility to add customized information to data that QuickBooks already tracks about your customers, vendors, employees, and items that you purchase and sell.

 

Here's how to do that:

 

  1. Go to the Customers menu at the top and select Customer Center.
  2. Double-click the name of the client and go to the Additional Info tab.
  3. In the Custom Fields section, click on Define Fields.
  4. In the Set up Custom Fields for Names page, add a Label called LTL, then mark Cust for customers.
  5. For the kind of data, use Any text and mark Trans (transactions) and List.
  6. Lastly hit OK.
  7. When you go back to the Additional Info menu, you can now edit the additional information you need to add for this customer.

Let me know if you have any questions about this or need further assistance with the steps. I'll be right here to guide you all the way. Have a nice day!

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