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Replying to:
Tori B
QuickBooks Team

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Thanks for following up with us, @LANDYRAY.

 

I appreciate you taking the time to provide so many details into your issue.

 

For this concern, I recommend contacting our technical support team. They have the tools available to remote into your computer securely. This way, they can investigate the issue further and provide you more details for the strange behavior. I've included the steps below to contact support.

 

1. Open QuickBooks. 

2. From the Help menu, choose QuickBooks Desktop Help

 

 

3. Enter Contact Us in the search bar. Then, click on Contact Us at the bottom. 

 

 

4. Pick the best method to reach us (Chat, Callback, Etc.). 

 

 

Please let us know if you have further questions or concerns. Feel free to reach out to the Community any time. Take care! 

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