Hi, @Mark E W.

We need to make sure that your QuickBooks release is updated. After, rename the QuickBooks print file. 

If you'll want to load an old version and set the default at one, let's ensure that the old version is compatible with the version of your pc. 

I've added this article that can guide you more when encountering some printing issues in QuickBooks Desktop.

Let me know if you have other queries. I'm here to guide you through the process. Have a great day.