Good Morning, @bhi.
It's great to see you back in the Community. I hate to hear that you've already contacted our Customer Support Team several times with the same issue. But don't worry. I'm here to help.
Let's do a clean install to help fix the issue. Here's how:
- Go to the Start menu.
- Open the Control Panel.
- Choose Programs and Features or Uninstall a Program.
- Select the version of QuickBooks Desktop you're seeing the error come up in.
- Pick Uninstall/Change and then Remove.
- Tap Next.
When you're finished, reinstall QuickBooks Desktop.
Afterward, contact our Customer Support Team to ensure that your license and product matches what they have on file.
If you're still having issues, then I recommend reaching out to your IT to check for a damaged Windows user.
Let me know if this helps and how it goes. Have a great day!
