Let me explain to you what the second step (send an email) refers to, @lndscpe.
This step means that after updating QuickBooks Desktop for Mac to its latest release, you'll want to resend an email invoice to your customer's email account or to a dummy account. This is to test if the issue is resolved.
However, if you're still getting the same issue, I'd recommend reaching out to our customer support. This way, they can pull up your account and run some tests to determine why you're unable to send invoices by email.
Here's how you can reach out to them:
- Go to this link: https://help.quickbooks.intuit.com/en_US/contact
- Select QuickBooks Mac Desktop.
- Select a topic.
- Scroll down to the bottom section and click Start a Message.
Don't hesitate to tag my name in the comment section below if you have other concerns or questions. I'm always ready to help.
