Thank you for trying the troubleshooting steps that we're provided, @PaceSvcs.
If you're still having an error after performing those steps, then I suggest reaching back to our Customer Support. They'll be able to look into this further by pulling up your account in a secure environment and verify why you're having an error with your company file.
You can arrange a callback to talk to them. Follow the steps below:
- From your QuickBooks Desktop account, click the Help menu at the top.
- Select QuickBooks Desktop Help. On the Have a Question? window that appears, click the Contact Us button at the bottom part of the page.
- Provide some insight with this concern in the Tell us more about your question box. Then, hit the Search button.
- You'll now be provided a few support options.
- Select Talk to a Specialist to arrange a callback from a support agent. Or Message an Agent to chat with them directly.
Here's the contact the QuickBooks Desktop Customer Support Team article for more information about this.
Let me know if there's anything that I can help with your account. Have a great rest of the day!
