I already figured out the fees.  And already saw the excuse that it is a public forum.  Another person told someone else in this thread the same thing.  No account information is necessary to figure it out and you don't have to go off of the public forum to spread this publicly-available information.  The $20 fee is a monthly charge.  It isn't a transaction charge.  People deserve to know that in this forum since the the support folks constantly give us all the runaround.