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Replying to:
ReymondO
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Hi there, @FreetoChoose.

 

The issue with regards to getting a script error after opening a company file has already been fixed. However, if you're still getting this error, we can set Internet Explorer to be your default browser

 

We can configure also your firewall security settings for Desktop. This is to make sure that internet access will go through without any problems.

 

If you keep on experiencing the same error, I'd suggest contacting our Customer Support team. They have the special tools to help conduct a deeper investigation of what's causing this behavior. 

 

  1. Go to the Help icon and select QuickBooks Desktop Help.
  2. Click Contact Us.
  3. Write your concerns in the description box, then select Continue.
  4. Select which one of the support options you'd like to use.

 

Please check out our support hours to ensure that we address your concerns on time.

In case you need help in accomplishing other tasks in QuickBooks Desktop, you can check our articles in this link. Let's make sure that the topic is set as "QuickBooks Desktop."

If you have further questions or concerns, feel free to reach back out anytime. Stay safe. 

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