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Replying to:
Maybelle_S
QuickBooks Team

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I'll help you get rid of this error, @DanQ.

 

Usually, this error message occurs if the file is read incorrectly on a Windows computer. You can follow the steps below to fix the issue:

 

  1. Close all the programs then restart your computer.
  2. Right-click QuickBooks Desktop icon.
  3.  Select Run as the Administrator.

Once done, you can now update QuickBooks to the latest release or set up QuickBooks to automatically download the updates.

 

In case you'll encounter any update error, you can read this article to be guided in resolving it: Fix QuickBooks Desktop Update Errors.

 

Feel free to drop a comment below if you have any other questions. I'm always happy to help. Have a good day.

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