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Welcome aboard to the QuickBooks Community space, @cherrirapp.
You can pull up and customize the Customer Contact List report in QuickBooks Desktop that will let you view your inactive customers.
Let me show you the steps:
- Click the Reports menu at the top and pick Customers & Receivables.
- Select Customer Contact List.
- Hit the Customize Report button at the upper left side.
- Go to the Filters tab.
- On the Current Filter Choices section, click Active Status then set to Not-active.
- Choose OK.
Here's some screenshots for your visual guidance:
You can check out this article to know more about the process above: Customize customer, job, and sales reports in QuickBooks Desktop.
If you need additional assistance when running a report in QuickBooks, please let me know. I’ll be right here to help. Enjoy your day!
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