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Good evening, all.
I wanted to drop in and give you guys an update on the Employee Center crashing in QuickBooks Desktop.
Our Engineering team has been working on this and were able to partner with Microsoft to find the solution to the error. There was an update released on April 21st, and it helps repair the Windows 10 versions 1809, 1903, and 1909. The steps below will show you how to check what Windows 10 version you have:
- On your computer, click the Start menu and type About your PC.
- Choose About your PC and scroll down to find your version number (reference screenshot below).
Now you can install the Microsoft update on your computer. Here's how:
- Go to the Start menu and click Settings.
- Choose Windows Update and press Check for Updates.
- Follow the on-screen instructions to install the latest Windows update.
- Verify the update is installed by pressing View Update History from the update window.
I've also included these Microsoft articles that explain the changes and give you further information about the update:
I'm only a post away if you have any other questions.