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Mark_R
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I appreciate you performing the possible troubleshooting steps to fix the printing issues, @bottojr.

 

At this time, we have an ongoing issue with printing pdf files in QuickBooks Desktop. Rest assured that our product engineers are diligently working for a fix.

 

In the meantime, let's try running the QuickBooks Print & Print Repair Tool from the QuickBooks Tool Hub to resolve the issue. Based on the troubleshooting steps you've performed, this solution isn't done yet. Here's how:

 

  1. Close your QuickBooks Desktop.
  2. Download the QuickBooks Tool Hub file. Save it somewhere on your computer.
  3. Open the QuickBooksToolHub.exe file you downloaded.
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.
  6. In the QuickBooks Tool Hub, select Program Problems.
  7. Select QuickBooks PDF & Print Repair Tool. It will take about a minute to run.
  8. Attempt to print a PDF file in your QuickBooks Desktop again.

I've got you this article for more details: Troubleshoot PDF and Print problems with QuickBooks Desktop.

 

Also, to ensure you'll get an update about the resolution status, I recommend contacting our Phone Support Team. This way, they can add your company to the list of affected users and provide this investigation number for easy tracking: INV-0670.

 

As always, feel free to visit our QuickBooks Community help website if you need tips and related articles in the future.

 

Thank you for your patience while we work for a fix. Keep in touch if you need any more assistance with this, or there's something else I can do for you. I've got your back. Have a good day.

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