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Replying to:
MadelynC
Moderator

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Hello @Tony-Z,


At this time, we don't have a specific time frame when this issue will be resolved. Rest assured, our engineers are working hard to get this fix as soon as possible.


I appreciate your patience while we’re still working on it. Anytime soon, you’ll receive an email about the status of the issue.


For you @matnat,


I recommend contacting our QuickBooks support team to assist you further. They can tag you as one of the affected users. Simply go to the Help menu and choose to Contact us. This will give you an option to Start messaging or Get a callback.

 

I also added an article that has information about our support hours of operation: Support hours and types.

 

Thanks again for raising this issue to the Community. If you have other concerns, don’t hesitate to reach us again. You guys always take care.                   

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