Providing the best experience with the product is what we aim for, LizD1.
I appreciate you for performing the solutions provided by my colleague. Aside from attaching a screenshot or images in your template to remove the link, let's try creating a new email template.
The Income Tracker Batch Email function doesn't use the templates in the Preferences page. Instead, try using Send Forms under the file menu to use the templates you've added in QuickBooks.
To send the invoices via Income Tracker, choose the new email template in the Send Batch Email window. Then, click the Send Now option.
You can check out this guide about sending sales forms in QuickBooks Desktop. This article shows you how to handle sales forms by batch.
If the same thing happens, I'd suggest contacting our Technical Support Team. They'll pull up your account in a secure environment and check further on what they can do.
Here's how to reach them:
- Click the Help icon on the top menu.
- Choose QuickBooks Desktop Help.
- Tap Contact us.
- Select QuickBooks Setup&Navigation and select File Setup & Management.
- Choose Start a Message or Get Phone Number to connect with our support.
I have a link here that provides you with articles about managing your invoices: https://quickbooks.intuit.com/learn-support/en-us/sales-and-customers/invoices/08?product=QuickBooks....
Feel free to reply to this thread if you need a hand with creating recurring transactions or any QuickBooks related. I'll be here to help. Keep safe and healthy.
