Maybelle, this is the same advice I was given yesterday on the phone by Courtney.  Perhaps you were one of her resources that she used to try to solve my problem?  In any case, the verify and rebuild did not work.  Courtney was to phone me at 1:00 (it is now 2:30) and I haven't heard from her.  She may be trying to help others with this same problem.  Is there an actual fix?

This is the first time I have ever responded with a problem to ANY forum on ANY product.  Way to go, QB!

Any other ideas, Maybelle?