Hello, @3Tree.
There are some possible reasons why you are encountering this issue when setting up your email address in QuickBooks Desktop.
First, there might be updates with your Windows Operating System. Since QuickBooks depends on your Windows OS, it affects the behavior of the QuickBooks software. That is why we need to check if there is an update so that you can run your QuickBooks Desktop smoothly.
Second, you also need to update your QuickBooks Desktop to its latest release. Updating to a new release usually involves minor changes. It doesn't require you to update your company file(s).
You can follow the articles below to have more information about the unrecoverable error in QuickBooks Desktop.
Please leave a comment below if you have any other questions. Take care!
